Built for Australian Tradies & Home Services
Get Off the Tools & Grow Your Business
Stop losing jobs to slow quotes and missed calls. OmniSAM automates your quoting, scheduling, dispatch, and review generation so you can focus on scaling your trade business.
Secure, compliant, and efficient practice management
Quote Approved
$4,250 • 2 mins ago
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Data
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Missed Call Text-Back
Never Lose a Lead to Voicemail
- Instant Engagement: Catch the customer before they call your competitor.
- AI Booking Bot: Let our AI chat with the customer and book them straight into your calendar.
- Unified Inbox: Reply to SMS, Facebook, and Google messages all from the OmniSAM mobile app.
New Lead (Missed Call)
0412 345 678
Today 10:42 AM
Hi there, it's Apex Plumbing. Sorry we missed your call, we're currently on a job. How can we help you today?
Hi, I have a leaking pipe under my sink that needs fixing ASAP.
No problem. We can have someone out this afternoon. You can book a time that suits you here: apex.com/book
Quotes & Invoices
Win Jobs Faster & Get Paid Instantly
- SMS Approvals: Customers can view and approve quotes directly from their phone.
- Text-to-Pay: Send a payment link via SMS and get paid before you leave the driveway.
- Automated Chasing: Set up automated reminders for unpaid invoices so you never have to make that awkward phone call.
Quote #1042
Hot Water System
$1,850
Supply & Install$1,600
Disposal$250
APPROVED VIA SMS
Scheduling & Dispatch
Organise Your Team Effectively
- Automated Reminders: Send SMS and email reminders 24 hours before a job to eliminate no-shows.
- "On My Way" Texts: Let customers know exactly when you'll arrive with a single tap.
- Team Calendars: See where every technician is and easily reassign jobs on the fly.
Today's Schedule
3 Jobs
08:00
Smith Residence
124 Main St
11:30
Commercial Fitout
Level 4, 50 King St
Job Pipeline
Track Every Lead from Quote to Cash
- Visual Tracking: See exactly where every job sits in your pipeline at a glance.
- Automated Follow-ups: Automatically follow up on sent quotes if the customer hasn't replied in 48 hours.
- Revenue Forecasting: Know exactly how much money is in your pipeline and what's closing this week.
Job Pipeline
Value: $18,450
New Leads2
Kitchen Reno Quote
John Davis
$8,500
Emergency Leak
Sarah Wilson
$350
Quote Sent1
Full Rewire
124 Main St
$9,600
Unified Inbox
Manage All Communications in One Place
- All-in-One Inbox: Reply to SMS, emails, web chats, and social DMs from one central dashboard.
- Team Collaboration: Assign conversations to specific team members and leave internal notes.
- Mobile App: Stay connected with your customers on the go with the OmniSAM mobile app.
Inbox
Mike Builder
10m
SMS: Are you guys coming today?
Sarah Jenkins
1h
Email: Quote approved
MB
Mike Builder
via SMS
Are you guys coming today?
Hi Mike, yes we are on track for 2pm. See you then.
Type a message...
Reputation Management
Dominate Local Search Results
- Automated Requests: Send a review request via SMS the moment an invoice is marked paid.
- Review Filtering: Direct happy customers to Google, and catch unhappy customers privately before they leave a bad review.
- Reply from One Place: Monitor and reply to Google and Facebook reviews directly from the app.
Review Request
Hi Sarah, thanks for choosing Apex Plumbing! We'd love it if you could take 30 seconds to leave us a quick review:
Tap to review on Google
Ready to Systemise Your Trade Business?
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