Powerful Features.
Infinite Possibilities.
OmniSAM replaces dozens of fragmented tools with one powerful, unified platform designed specifically for the needs of Australian businesses.
CRM & Pipeline Management
Keep track of every lead, prospect, and customer in one place. Visualise your sales process and never let another opportunity slip through the cracks.
- Visual drag-and-drop pipeline management
- Comprehensive contact records with full history
- Automated lead scoring and tagging
- Custom fields to track what matters to your business
Smart Lead Scoring
Automatically rank and segment leads based on their engagement, website visits, and email opens so sales teams know exactly who to call.
- Customizable point rules and thresholds
- Track website visits and email clicks
- Automated pipeline stage updates
- Prioritize hot leads for your sales team
Unified Inbox
Manage emails, SMS, social media messages, and web chats from a single, centralised inbox. Respond faster and close more deals.
- Centralised messaging hub for all channels
- Web chat widget integration for your website
- Facebook & Instagram DM syncing
- Team collaboration and conversation assignments
Web Chat Widget
Convert website visitors into leads instantly with a customizable chat widget that routes directly to your unified inbox.
- Customizable widget design and branding
- Automated greeting messages and routing
- Seamless transition from web chat to SMS
- Capture lead information automatically
WhatsApp Integration
Connect your WhatsApp Business account to send and receive messages directly inside your unified inbox.
- Send WhatsApp messages from your CRM
- Trigger automated WhatsApp sequences
- Team collaboration on WhatsApp chats
- Keep personal and business messages separate
Appointment Scheduling
Let clients book their own appointments. Sync with your Google or Outlook calendar to prevent double-booking and automate reminders.
- Two-way Google & Outlook calendar sync
- Automated SMS and email reminders to reduce no-shows
- Custom booking links for teams or individuals
- Support for paid appointments and deposits
Advanced Resource Booking
Manage physical resources, staff, and rooms simultaneously for complex appointment scheduling (perfect for clinics and salons).
- Multi-resource scheduling (rooms + staff)
- Equipment conflict prevention
- Custom buffer times and durations
- Group class and workshop booking
Marketing Automation
Create powerful, multi-channel workflows to nurture leads automatically. Trigger emails, SMS, and tasks based on customer behaviour.
- Visual workflow builder for complex automations
- Multi-channel campaigns (Email, SMS, Voice)
- Behaviour-based triggers and conditional logic
- Detailed analytics and conversion tracking
Email Marketing Builder
Create beautiful, responsive emails with our drag-and-drop builder. Access hundreds of templates to engage your audience.
- Visual drag-and-drop email designer
- Hundreds of pre-built responsive templates
- Advanced personalization and merge tags
- A/B testing and deliverability tracking
Websites & Funnels
Build high-converting landing pages, full websites, and sales funnels using our intuitive drag-and-drop builder. No coding required.
- Hundreds of customisable templates
- A/B split testing for optimal conversion
- Integrated checkout and order bumps
- Lightning-fast page load speeds
A/B Split Testing
Easily test different landing page designs, headlines, and email subject lines to maximize conversion rates.
- Test multiple landing page variations
- Split test email subject lines and content
- Automatic winner selection based on data
- Detailed conversion and engagement analytics
E-commerce Storefronts
Sell physical products natively with inventory tracking, shipping integrations, and abandoned cart recovery.
- Physical and digital product sales
- Inventory management and alerts
- Native shipping calculator integrations
- Multi-step abandoned cart recovery
Forms & Surveys
Capture leads and gather valuable insights with our custom drag-and-drop form and survey builder.
- Customisable drag-and-drop builder
- Conditional logic for dynamic questions
- Seamless integration with CRM pipelines
- Embed anywhere or use standalone links
Payments & Invoicing
Get paid faster. Create professional invoices, set up recurring subscriptions, and accept payments online securely.
- Native Stripe and PayPal integrations
- Text-to-pay links for instant collections
- Recurring subscription management
- Automated receipts and payment reminders
Proposals & Estimates
Send professional proposals and collect digital signatures instantly. Close deals faster with a streamlined approval process.
- Customisable proposal templates
- Legally binding digital signatures
- Automated follow-up reminders
- Integrated payment collection on signing
Courses & Memberships
Build, host, and sell your online courses and memberships directly from OmniSAM. Deliver a premium learning experience to your students.
- Unlimited video hosting included
- Drip content scheduling
- Student progress tracking and quizzes
- Integrated community features
Membership Gamification
Add points, badges, and leaderboards to your courses to keep students engaged and increase completion rates.
- Custom reward badges and certificates
- Interactive student leaderboards
- Unlockable content based on points
- Automated reward emails and notifications
Native Video Hosting
Host your videos directly on OmniSAM without relying on third-party platforms. Perfect for courses and sales funnels.
- Unlimited ad-free video hosting included
- Customizable video player controls
- Detailed viewer engagement analytics
- Secure course content protection
Communities & Groups
Host free or paid communities directly on your domain. Engage your audience without relying on distracting social media platforms.
- Create public or private member groups
- Monetise with paid community subscriptions
- Integrated with courses and memberships
- Member directories and direct messaging
Client Portal
Give your customers a secure, white-labelled login to access their courses, communities, and affiliate links.
- Single sign-on for all customer resources
- Fully branded with your logo and colours
- Access to paid courses and digital products
- Centralised community and affiliate tracking
Affiliate Management
Build an army of promoters with built-in affiliate tracking. Incentivise your best customers to refer new business.
- Custom commission structures and tiers
- Automated affiliate payouts and tracking
- Dedicated affiliate portals for promoters
- Real-time performance analytics
Reputation Management
Automatically request reviews from happy customers. Monitor and respond to Google and Facebook reviews directly from OmniSAM.
- Automated review request campaigns via SMS/Email
- Direct Google My Business integration
- Review gating to handle negative feedback privately
- Customisable review widgets for your website
Local SEO & Listings
Manage your business information across 70+ directories from one central dashboard to boost your local search rankings.
- Sync across Google, Yelp, Facebook & more
- Protect your brand from unauthorized edits
- Boost local SEO visibility and traffic
- Manage all locations from one dashboard
Blog Builder
Drive organic traffic and establish authority with a fully integrated, SEO-friendly blog builder.
- Rich text editor for fast content creation
- Built-in SEO tools for better rankings
- Schedule posts in advance
- Seamlessly integrated with your website and funnels
Call Tracking & Recording
Track inbound calls, record conversations, and accurately attribute every lead to the correct marketing campaign.
- Dynamic number insertion for campaigns
- Automatic call recording for quality assurance
- Missed call text-back automation
- Detailed call analytics and reporting
Missed Call Text-Back
Never miss a lead again. Automatically send a personalised text message to anyone whose call you miss.
- Instant automated SMS replies to missed calls
- Customisable messaging based on business hours
- Capture leads directly into your CRM pipeline
- Stop prospects from calling your competitors
Ringless Voicemail
Drop pre-recorded voicemails directly into your prospects' inboxes without their phone ever ringing to increase callback rates.
- Non-intrusive prospect outreach
- Automated voicemail drops in workflows
- High conversion callback rates
- Personalized audio messages at scale
AI-Powered Tools
Automate appointment booking and customer support with intelligent conversational AI agents that work 24/7.
- AI booking bot to schedule appointments automatically
- Content creator for emails, SMS, and social media
- Voice & text AI for instant lead response
- Sentiment analysis to prioritize hot leads
AI Voice Agents
Deploy AI receptionists that can answer live inbound phone calls, book appointments, and answer FAQs 24/7.
- Human-like voice conversations
- Direct calendar booking integration
- Custom knowledge base training
- Instant call routing and transfers
AI Meeting Transcriptions
Automatically record, transcribe, and summarize your sales calls and client meetings directly into their CRM contact record.
- Real-time call transcription
- AI-generated meeting summaries
- Action item extraction
- Searchable conversation history
Task Management
Assign, track, and automate internal team tasks seamlessly linked to your CRM contacts and pipelines.
- Automated task creation via workflows
- Team assignment and push notifications
- Due date tracking and reminders
- Linked directly to contact records
Team Management & Roles
Scale your business securely with granular user permissions, team roles, and automated lead routing rules.
- Custom permission sets for staff and contractors
- Round-robin lead assignment rules
- Team performance and activity tracking
- Multi-location and sub-account management
Document Storage & Sharing
Securely store, organize, and share important files and contracts directly within client profiles.
- Unlimited secure cloud storage
- Attach files directly to contact records
- Share secure download links with clients
- Organize files with custom folders and tags
Analytics & Reporting
Track your entire business performance with customizable dashboards, from ad spend ROI to closed revenue.
- Google & Facebook Ads reporting
- Call tracking and conversion metrics
- Agent and team performance tracking
- Customizable dashboard widgets
Mobile App
Run your business from anywhere with our fully-featured iOS and Android mobile app.
- Reply to leads on the go (SMS, Email, Social)
- Manage appointments and calendar availability
- Process payments and send invoices from your phone
- Receive push notifications for new leads and sales
API & Webhooks
Connect OmniSAM to any other software in your tech stack with our robust API, webhooks, and Zapier integration.
- Comprehensive REST API access
- Custom inbound and outbound webhooks
- Native Zapier and Make.com integrations
- Developer-friendly documentation
Social Media Scheduling
Plan, schedule, and publish content across all your social media platforms from one centralised calendar.
- Multi-platform posting (FB, IG, LinkedIn, TikTok, X)
- Visual content calendar and planning tools
- Internal approval workflows for teams
- Detailed post performance analytics
Learn more about Social Media Scheduling