OmniSAM Logo
    Course LoginSoftware Login
    For Salons, Spas & Clinics

    Keep your chairs full and clients happy

    Eliminate no-shows, automate appointment reminders, and deliver a premium client experience with the all-in-one software built for Australian beauty and wellness businesses.

    Salon Owner using OmniSAM

    Secure, compliant, and efficient practice management

    3 New Bookings

    Just now via Instagram

    Trusted & Secure

    G
    Google
    Trustpilot
    CRM Software
    Rating
    Data
    Protection
    Online Booking

    Let clients book 24/7

    • Staff Calendars: Individual schedules with specific service availability.
    • Deposit Collection: Require upfront deposits to secure high-value bookings.
    • Buffer Times: Automatically block out time for cleanup between clients.
    Today's Schedule
    9 AM
    10 AM
    11 AM
    12 PM
    Sarah (Colorist)
    9:00 - 11:30 AM
    Balayage & Cut
    Emma T. • New Client
    Jessica (Stylist)
    10:00 - 10:45 AM
    Men's Cut
    David C.
    11:30 - 12:30 PM
    Blowout
    Sarah J.
    No-Show Prevention

    Drastically reduce no-shows

    • Smart Confirmations: When a client replies "Y", their appointment is automatically marked confirmed in your calendar.
    • Waitlist Automation: If someone cancels, automatically notify clients on your waitlist to fill the spot fast.
    • Pre-appointment Prep: Send forms or care instructions automatically 24 hours before they arrive.
    Emma Thompson
    Client since 2023
    Yesterday 2:00 PM

    Hi Emma! Just a reminder about your Balayage appointment at Glow Salon tomorrow at 9:00 AM with Sarah.

    Please reply "Y" to confirm or call us to reschedule. See you soon! ✨

    Yesterday 2:15 PM

    Y

    Thanks Emma! Your appointment is confirmed. 💖

    Type a message...
    Client CRM

    Remember every detail

    • Formula Notes: Securely store exact color mixes and treatment settings for consistent results.
    • Before & After Photos: Upload and attach images directly to the client's timeline.
    • Birthdays & Milestones: Trigger automated birthday offers to make them feel special and drive repeat visits.
    ET

    Emma Thompson

    +61 400 000 000 • emma@example.com

    VIP Client
    Total Spend
    $1,240.00
    Last Visit
    12 Oct 2023
    Technical Notes

    Balayage Formula (Oct 2023):

    Roots: 5N + 6A (1:1) 20vol
    Mids/Ends: Lightener + 30vol
    Toner: 9V + 9P (1:1)

    Client loves a cool, ashy tone. Very sensitive scalp, use barrier cream.

    Predictable Revenue

    Sell memberships & packages

    • Automated Billing: Charge cards on file automatically every month with Stripe integration.
    • Track Usage: Automatically deduct a session from a client's package when they check out.
    • Failed Payment Recovery: Automatically text and email clients to update their card if a payment fails.

    Active Memberships

    The Signature Blowout Club

    4 Blowouts per month

    $199
    /month
    42 Active Members
    $8,358 MRR
    Laser Hair Removal Pack

    6 Sessions (Pre-paid)

    $599
    one-time
    18 Packs Sold This Month
    Unified Client Inbox

    Manage all conversations in one place

    • Instagram & Facebook DMs: Reply to social media inquiries directly from your dashboard.
    • SMS & Email: Keep all client text messages and emails in a single thread.
    • Web Chat: Convert website visitors into booked appointments instantly.
    Unified Inbox
    Recent Conversations
    Chloe Davis10m
    IGDo you have time for a trim today?
    Amanda Smith1h
    FBHow much is a full balayage?
    CD
    Chloe Davis
    Instagram DM

    Hi! Do you have any time for a quick trim today around 4pm?

    Hi Chloe! Yes, we just had a cancellation. I can squeeze you in at 4:15pm with Jessica. Does that work?

    Reply via Instagram...
    Automated 5-Star Reviews

    Build your online reputation on autopilot

    • Automated Requests: Send review requests automatically after a client's appointment is completed.
    • Review Monitoring: Track and respond to Google and Facebook reviews from one dashboard.
    • Showcase Top Reviews: Display your best reviews directly on your website to build trust.

    Reviews Dashboard

    Google & Facebook

    4.9
    Automated Requests
    Sending 2 hours after checkout
    G
    Sarah Jenkins

    Absolutely love my new hair! Jessica took the time to understand exactly what I wanted and the color is perfect. The salon has such a great vibe too.

    G
    Michelle T.

    Best facial I've ever had. My skin is glowing! Highly recommend Glow Salon to anyone looking for premium skincare treatments.

    Ready to elevate your salon?

    Join hundreds of Australian beauty and wellness businesses using OmniSAM to save time, reduce no-shows, and grow their revenue.