The All-In-One Platform for Restaurants & Cafes

Streamline reservations, automate customer feedback, and grow your loyal customer base with OmniSAM's powerful tools.

Never double-book a table again.

• Online Booking: Let customers book tables 24/7 directly from your website or Google listing.
• Automated Reminders: Reduce no-shows significantly with automated SMS and email reminders.
• Waitlist Management: Keep your tables full and wait times transparent during peak hours.

Dominate local search results and attract more diners.

• Post-Meal Requests: Automatically send a review request via SMS right after their meal.
• Review Management: Monitor and respond to Google and Facebook reviews from one dashboard.
• Damage Control: Intercept negative feedback privately before it hits public review sites.

Fill empty tables on slow nights instantly.

• Flash Sales: Send an SMS blast with a 2-for-1 offer to fill up tables on a quiet Tuesday.
• Event Invitations: Promote special tasting menus, live music, or holiday events directly to their phones.
• High Open Rates: Enjoy 98% open rates with SMS compared to traditional email marketing.

Create a seamless dining experience.

• QR Code Menus: Easily update your digital menu without printing new copies every week.
• Online Ordering: Take takeout or delivery orders directly through your own website.
• Zero Commissions: Stop paying massive percentages to third-party delivery apps.

Turn first-time diners into regulars.

• Automated Rewards: Send special offers or free appetizers to your best, most frequent customers.
• Birthday Campaigns: Automatically invite guests to celebrate their special day with a complimentary dessert.
• Win-Back Campaigns: Automatically reach out to customers who haven't visited in 60 days.

Never miss a catering enquiry or large group booking.

• All Messages in One Place: Reply to Instagram DMs, Facebook messages, emails, and SMS from one screen.
• Auto-Replies: Instantly reply to common questions like 'What are your opening hours?' automatically.
• Team Access: Let your managers handle enquiries without giving them access to your personal social accounts.