Run your pet business with fewer headaches
Manage grooming schedules, track vaccination records, automate reminders, and sell daycare packages—all in one easy-to-use platform built for Australian pet professionals.
Secure, compliant, and efficient practice management
New Daycare Booking
Charlie (Golden Retriever)
Trusted & Secure
Rating
Protection
Easy booking for busy pet parents
- Capacity Management: Set limits on the number of dogs per day for daycare or boarding.
- Service Menus: Offer add-ons like nail trims, teeth brushing, or extra playtime during booking.
- Deposits & Pre-payments: Require a deposit to secure high-demand holiday boarding spots.
Reduce no-shows and chase-ups
- Two-Way SMS: Clients can confirm appointments directly via text, updating your calendar instantly.
- Vaccination Reminders: Automatically email clients when their pet's C5 or Kennel Cough vaccines are due.
- Ready for Pickup: Send a quick text when grooming is finished so clients know when to arrive.
Hi Sarah! Just a reminder about Buster's Full Groom appointment at Paws & Play tomorrow at 8:30 AM.
Please reply "Y" to confirm or call us to reschedule. 🐾
Y
Thanks! See you and Buster tomorrow!
Detailed profiles for every pet
- Document Uploads: Allow clients to upload vaccination certificates directly through their portal.
- Behavioral Flags: Add internal notes for dogs that are anxious, reactive, or require special handling.
- Grooming Preferences: Save blade lengths, style photos, and product sensitivities for consistent results.
Buster
Golden Retriever • Male (Desexed) • 4 Yrs
Grooming & Care Notes
Preferences:
- Deshedding treatment required
- Trim paws and sanitary area
- Sensitive skin shampoo only
Buster hates the high-velocity dryer near his face. Use happy hoodie.
Sell packages & memberships
- Auto-Tracking: OmniSAM automatically deducts a pass from the client's account when they check in.
- Recurring Billing: Charge credit cards automatically each month via Stripe for VIP memberships.
- Expiring Pass Alerts: Automatically notify clients when their 10-pack is running low to prompt a repurchase.
Daycare Packages
Unlimited Monthly Daycare
Auto-renews monthly
10-Day Pass
Valid for 6 months
Manage all conversations in one place
- Instagram & Facebook DMs: Reply to social media inquiries directly from your dashboard.
- SMS & Email: Keep all client text messages and emails in a single thread.
- Web Chat: Convert website visitors into booked appointments instantly.
Hi! Do you have any boarding availability for next weekend? From Friday to Sunday.
Hi Mark! We do have a few spots left for next weekend. I've sent you a booking link so you can secure your spot!
Build your online reputation on autopilot
- Automated Requests: Send review requests automatically after a pet's visit is completed.
- Review Monitoring: Track and respond to Google and Facebook reviews from one dashboard.
- Showcase Top Reviews: Display your best reviews directly on your website to build trust with new pet parents.
Reviews Dashboard
Google & Facebook
Buster always comes home looking and smelling amazing! The staff are so gentle with him and the online booking is super easy.
Best daycare in town. My dog pulls me to the door every morning. Love getting the photo updates during the day too!
Ready to streamline your pet business?
Join Australian groomers, daycares, and clinics using OmniSAM to save time, reduce no-shows, and grow their revenue.