Built for Pest Control Businesses
Eliminate manual admin and grow your business faster.
OmniSAM is the ultimate engine for your pest control business. Automate seasonal reminders, manage recurring contracts, and collect 5-star reviews effortlessly.

Secure, compliant, and efficient practice management
Automated Reminders
Never miss an annual inspection
Trusted & Secure
G
GoogleTrustpilot
CRM Software
Rating
Rating
Data
Protection
Protection
Digital Inspection Reports & Quoting
Send professional, itemised quotes instantly after inspections.
- Instant Approvals: Clients can review and approve termite or general pest treatment quotes directly from their mobile phones.
- Professional Templates: Use customisable templates that reflect your brand and clearly outline the scope of work and warranties.
- Automated Follow-ups: If a quote isn't signed within 48 hours, OmniSAM automatically sends a polite SMS or email nudge.
Quote #2045
Termite Treatment
$1,250
Comprehensive Inspection$250
Barrier Installation$1,000
APPROVED VIA SMS
Visual Job Pipeline
Track every lead and scheduled treatment in one unified dashboard.
- Drag-and-Drop Stages: Move customers from 'Lead' to 'Inspection Scheduled' to 'Treatment Complete' with a simple drag.
- Triggered Automations: Moving a card to 'Scheduled' automatically texts the client their appointment confirmation and preparation instructions.
- Revenue Tracking: See exactly how much revenue is pending in each stage of your sales pipeline at a glance.
Job Pipeline
Value: $12,450
New Leads2
Spider Infestation
Smith Family
$250
Rodent Control
Cafe Bella
$450
Scheduled1
Termite Inspection
124 Main St
$1,200
Missed Call Text-Back
Never lose a frantic customer to a competitor when you're under a house.
- Instant Response: If you miss a call, OmniSAM instantly texts them: "Hi, sorry we missed you! How can we help with your pest problem today?"
- Capture Urgent Leads: Customers dealing with spiders or rodents want immediate answers—an instant text keeps them from calling the next company.
- AI Booking Bot: Let our AI handle the text conversation, answer basic pricing questions, and book the inspection for you.
New Lead (Missed Call)
0412 345 678
Today 10:42 AM
Hi there, it's Apex Pest Control. Sorry we missed your call, we're currently on a job. How can we help you today?
Hi, we have a massive spider problem in our roof that needs sorting out ASAP.
No problem. We can have a technician out this afternoon for a roof treatment. You can book a time here: apex.com/book
Unified Client Inbox
Manage all your customer communications from one central hub.
- All Channels in One Place: View and reply to SMS, emails, Google Business chats, and Facebook messages from a single dashboard.
- Team Collaboration: Assign conversations to specific team members or dispatchers so nothing falls through the cracks.
- Mobile App Access: Reply to clients on the go between jobs using the OmniSAM mobile app.
Inbox
Mike Builder
10m
SMS: Are you guys coming today?
Sarah Jenkins
1h
Email: Quote approved
MB
Mike Builder
via SMS
Are you guys coming today? I need to lock the dogs away before you spray.
Hi Mike, yes we are on track for 2pm. We'll send an "On my way" text 30 mins prior.
Type a message...
Automated 5-Star Reviews
Build local trust and dominate local search rankings effortlessly.
- Perfect Timing: Automatically send a review request via SMS the moment a job is marked 'Complete' in your pipeline.
- Filter Negative Feedback: Direct happy customers to Google and intercept unhappy ones with a private feedback form.
- Boost Local SEO: A steady stream of fresh, 5-star reviews helps your pest control business rank higher on Google Maps.
Review Request
Hi Sarah, thanks for choosing Apex Pest Control! We'd love it if you could take 30 seconds to leave us a quick review:
Tap to review on Google
Seasonal Maintenance Campaigns
Turn one-off jobs into recurring revenue with automated reminders.
- Annual Termite Reminders: Set up a sequence that automatically texts clients 11 months after their last termite inspection to rebook.
- Seasonal Blasts: Send bulk SMS or email campaigns promoting spider treatments in spring or rodent control in winter.
- Contract Management: Easily track and automatically bill for monthly or quarterly commercial service agreements.
Annual Termite Reminder
Workflow Automation
1
Trigger
Job Marked "Termite Complete"
Wait 11 Months
2
Send SMS
"Hi [Name], it's time for your annual termite inspection! Book here: [Link]"
Ready to streamline your pest control business?
Join Australian pest control operators who use OmniSAM to reduce admin time, increase bookings, and grow their revenue.
