Trusted & Secure
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CRM Software
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Rating
Data
Protection
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Custom Workout & Nutrition Programmes
Deliver personalised training plans securely.
- Digital Delivery: Send custom workouts and meal plans directly to your clients' devices securely.
- Progress Tracking: Allow clients to log their workouts and track their transformation journey over time.
- Automated Reminders: Set up automatic check-ins to hold clients accountable to their goals.
Client: Sarah Jenkins
Week 3 / 12
Day 1: Lower Body Power
Barbell Squats4 x 8
Romanian Deadlifts3 x 10
Bulgarian Split Squats3 x 12/leg
Day 2: Upper Body Hypertrophy
4 exercises • 45 mins
Visual Client Pipeline
Track every lead from first enquiry to active client.
- Lead Tracking: See exactly where every potential client is in your sales process at a glance.
- Drag-and-Drop Interface: Move clients through stages like 'Consultation Booked', 'Trial Session', and 'Active Package'.
- Conversion Analytics: Understand your closing rates and identify where prospects are dropping off.
Client PipelineQ3 Roster
New Leads
3
Mike T.
Goal: Weight loss
IG DM
Emma W.
Goal: Strength
Consults
1
John D.
Discovery Call
Today 4:00 PM
Active
24
Sarah J.
12-Week Plan
Paid: $300/mo
Missed Call Text-Back
Never miss a potential client when you're on the gym floor.
- Instant SMS Replies: Automatically text back anyone who calls while you're training a client.
- Capture Every Lead: Turn missed calls into booked consultations before they find another trainer.
- Customisable Messages: Personalise your automated response to match your coaching brand.
JS
John Smith
0412 345 678
Missed Call • Today 9:14 AM
Hi John! It's Alex from Peak Fitness. I'm training a client right now, but how can I help you? Are you looking for 1-on-1 coaching?
Automated • 9:14 AM
Hey Alex, yes I am! Looking to get back in shape for my wedding in 6 months. Do you have availability?
Absolutely! I'd love to help. Let's jump on a quick 10-min intro call to see if we're a good fit. Grab a time here: peakfitness.com/book
Unified Client Inbox
Centralise all your client communications in one app.
- All Channels in One Place: Manage Instagram DMs, Facebook messages, SMS, and emails from a single screen.
- Faster Responses: Reply to client questions quickly without jumping between multiple apps.
- Conversation History: Keep a complete record of every interaction and check-in with your clients.
Unified Inbox
IG
@fit_mike
10m
How much are your sessions?
SMS
Sarah Jenkins
1h
Running 5 mins late!
@fit_mike (Instagram)
Love your recent post! How much are your 1-on-1 sessions?
Hey Mike! Thanks man. My 12-week packages start at $150/wk. Want me to send over the details?
Automated 5-Star Reviews
Build your reputation on autopilot.
- Review Requests: Automatically send SMS review requests after a client hits a milestone.
- Reputation Management: Monitor and respond to Google and Facebook reviews directly from OmniSAM.
- SEO Boost: More positive reviews mean higher rankings when locals search for personal trainers.
Average Rating
4.9
Total Reviews
142
David C.
Alex is the best trainer I've ever had. Lost 10kg in 3 months and feel amazing. The custom app makes everything so easy.
Emma T.
The app makes it so easy to track my workouts when I'm not with him. Highly recommend!
Reactivation & Retention Campaigns
Keep clients engaged and win back old ones.
- Email Marketing: Send newsletters, fitness tips, and promotional offers to your entire list.
- Win-Back Programmes: Automatically email past clients with special offers to restart their training.
- Automated Follow-ups: Set up sequences to check in on leads who didn't sign up initially.
Win-Back Campaign Workflow
Trigger
Client inactive for 60 days
1
Send Email
"We miss you! Special offer inside"
2
Wait 3 Days
If no reply, send SMS reminder...
Ready to modernise your business?
Join the growing number of Australian businesses that use OmniSAM to streamline operations and grow.