Dispatch faster and win more jobs automatically.

OmniSAM is the ultimate engine for your HVAC or plumbing business. Automate maintenance reminders, send digital quotes via SMS, and collect 5-star reviews without lifting a wrench.

Never miss a seasonal service interval again. OmniSAM automatically tracks service dates and sends perfectly timed SMS and email reminders to bring customers back for regular maintenance.

• Automated SMS Reminders: Cut through the noise with 98% open rates on text messages.
• Seasonal Campaigns: Trigger campaigns automatically before summer and winter peaks.
• Lost Customer Reactivation: Automatically reach out to customers who haven't booked in over a year.

Stop playing phone tag. Send professional, itemised quotes directly to your customer's phone for instant digital approval and deposit collection.

• Digital Estimates: Send beautiful, easy-to-read quotes with photos of the required repairs.
• One-Tap Approvals: Customers can approve work instantly from their smartphone.
• Text-to-Pay: Send a secure payment link via SMS when the job is done.

Optimise your technicians' routes and keep customers informed. Visualise your entire team's schedule and easily drag-and-drop emergency jobs.

• Visual Dispatch Board: See where your team is and efficiently assign new jobs.
• Automated Dispatch SMS: Text customers when the technician is on the way.
• Emergency Re-routing: Quickly adjust schedules and notify affected customers instantly.

Track every lead, quote, and active job from a single dashboard. Know exactly what's pending, what's scheduled, and what needs invoicing.

• Drag-and-Drop Stages: Move jobs from 'Quote Sent' to 'Scheduled' to 'Completed' effortlessly.
• Automated Stage Actions: Trigger an invoice creation the moment a job is dragged to 'Completed'.
• Revenue Forecasting: See the potential value of all outstanding quotes at a glance.

Stop switching between apps. Manage all your customer communications—SMS, email, web chat, and social media—from one centralised inbox.

• Missed Call Text-Back: If you're on a job and miss a call, OmniSAM instantly texts them back.
• All Channels, One Place: Reply to Google messages, Facebook DMs, and SMS from the same screen.
• Team Collaboration: Assign conversations to specific team members or dispatchers.

When an emergency strikes, people search Google for the highest-rated technician nearby. Flood your profile with positive feedback automatically.

• Strike While the Iron is Hot: Ask for reviews immediately after successful jobs or paid invoices.
• Review Filtering: Direct happy customers to Google and intercept unhappy ones privately.
• Reply from OmniSAM: Respond to Google and Facebook reviews directly from your dashboard.