Built for Health Clinics
Better Patient Care Starts with All-in-One Software
Streamline patient intake, automate appointment reminders to reduce no-shows, and manage all your clinic's communications from one secure platform.
Secure, compliant, and efficient practice management
No-shows reduced
By up to 40%
Trusted & Secure
G
GoogleTrustpilot
CRM Software
Rating
Rating
Data
Protection
Protection
Automated Patient Intake
Eliminate the clipboard with digital forms
- Digital Forms: Send medical history questionnaires and consent documents via SMS or email.
- Secure eSignatures: Collect electronic signatures securely before patients even arrive.
- Instant Sync: Forms sync directly to patient profiles, eliminating manual data entry.
Patient Intake Form
Step 2 of 3
Medical History
Current Medications
Allergies
Past Surgeries
Continue
Auto-saved to CRM
Smart Scheduling
Reduce no-shows with automated SMS reminders
- Custom Reminders: Set up sequences (e.g., 48 hours & 2 hours prior) to ensure patients show up.
- Two-Way SMS: Allow patients to confirm, cancel, or ask questions directly via text.
- Self-Serve Portal: Let new and existing patients book their own appointments online 24/7.
Dr
Dr. Smith's Clinic
Automated System
Yesterday
Hi Sarah, reminding you of your appointment tomorrow at 10:00 AM. Reply YES to confirm or NO to cancel.
09:00 AM
YES
09:15 AM
Great! Your appointment is confirmed. See you tomorrow. Please complete your intake form here: clinic.com/form
09:16 AM
Type a message...
Unified Inbox
Centralise all patient communications
- All Channels in One Place: Manage SMS, emails, website chat, and social media DMs from a single inbox.
- Full Patient History: Every conversation is automatically logged in the patient's CRM profile.
- Missed Call Text-Back: Automatically text patients if they call while your reception is busy.
Search patients...
John Doe
2m
Do you accept Medicare?
Web Chat
Emily Smith
1h
Thanks! See you at 5.
SMS
Michael B.
3h
Can I reschedule?
FB Messenger
JD
John Doe
Website Chat
Hi, I'm a new patient. Do you accept Medicare for initial consultations?
10:42 AM
Yes we do! Would you like me to check available times for this week? 🩺
Reception • 10:44 AM
Reply to John...
Send
Recall Campaigns
Keep your schedule full automatically
- Time-Based Triggers: Trigger emails and SMS based on the date of their last visit.
- Post-Appointment Care: Automate care instructions and follow-up check-ins after treatments.
- Treatment Adherence: Track treatment plans and follow up automatically to ensure completion.
Workflow: 6-Month Recall
Active
Publish
Trigger
6 Months Since Last Visit
Action • Email & SMS
"Time for your check-up!"
Wait 3 Days
Condition
Did they book?
Reputation Management
Build trust with more 5-star reviews
- Automated Requests: Send SMS/Email review requests to Google and Facebook right after an appointment.
- Centralised Monitoring: Monitor and reply to all reviews from one easy-to-use dashboard.
- Filter Feedback: Catch negative feedback internally before it goes public on review sites.
Reputation Management
4.9 ★ Average
248
Total Reviews
42
New This Month
75%
Click Rate
NEW
Google
"The clinic was so efficient. Loved getting the forms on my phone before I arrived. Dr. Smith was excellent."
JD
Jane DoeTelehealth Ready
Seamless telehealth integrations
- Auto-Generated Links: Automatically generate unique Zoom or Google Meet links for each booking.
- Pre-Consultation Reminders: Send secure links via SMS 15 minutes before the consultation begins.
- Upfront Payments: Collect co-pays or consultation fees securely during the booking process.
Telehealth Consultation
12:45
Patient Video Feed
E2E Encrypted
Ready to modernise your clinic?
Join the growing number of Australian health clinics using OmniSAM to reduce admin work, decrease no-shows, and provide a better patient experience.