Centre Management for Daycare & Childcare

Streamline enrolments, automate parent communications, and manage waitlists effortlessly with OmniSAM's comprehensive all-in-one platform built for Australian childcare centres.

Simplify the onboarding process for new families.

• Paperless Onboarding: Collect medical information, emergency contacts, and dietary requirements online securely.
• Customisable Fields: Tailor your forms to capture exactly what your centre requires for compliance.
• Instant Data Sync: Form submissions automatically create child profiles and update your CRM in real-time.

Keep your centre at full capacity without the admin stress.

• Waitlist Management: Track prospective families from their first enquiry to their first day.
• Tour Scheduling: Let parents book centre tours directly from your website, synced to your calendar.
• Automated Follow-Ups: Trigger automatic emails to parents after a tour to secure their enrolment.

Never lose a prospective family to a busy phone line.

• Instant Response: Automatically text back parents who call while your educators are busy with the children.
• Capture Enquiries: Include a link to your tour booking calendar or waitlist form in the automated text.
• Professional Image: Show parents that communication is a priority at your centre right from the start.

Centralise all parent communications in one secure place.

• All Channels Together: Manage emails, SMS, and web chat enquiries from a single dashboard.
• Team Collaboration: Allow your admin staff and centre directors to collaborate on parent responses.
• Complete History: Keep a permanent record of all communications linked directly to the child's profile.

Build a glowing reputation in your local community.

• Smart Requests: Automatically send review requests to happy parents via SMS or email.
• Boost Local SEO: Collect more Google reviews to rank higher when parents search for local daycares.
• Reputation Management: Monitor and respond to all your reviews directly from within OmniSAM.

Keep families engaged with professional email campaigns.

• Weekly Newsletters: Share upcoming events, menus, and centre news using our drag-and-drop email builder.
• Mass Notifications: Send urgent SMS alerts for public holidays, policy changes, or important updates.
• Targeted Messaging: Send specific updates only to parents of children in certain age groups or rooms.