Trusted & Secure
G
GoogleTrustpilot
CRM Software
Rating
Rating
Data
Protection
Protection
Digital Intake Forms
Go paperless and save time at the front desk.
- Automated Dispatch: Send forms via SMS or email automatically before the appointment.
- Secure Storage: Keep patient data safe, compliant, and central in one platform.
- Customisable Questionnaires: Tailor forms to your specific diagnostic and assessment needs.
New Patient Intake Form
Required
Lower back pain, radiating to left leg
1
10
Previous Surgery
Pacemaker
Visual Patient Pipeline
Track every patient's journey from initial enquiry to ongoing wellness care.
- Drag-and-Drop Stages: Easily move patients through their care plan stages.
- Automated Triggers: Send specific emails or tasks based on where a patient is in their journey.
- Clear Visibility: See exactly how many active care plans you have at a glance.
Patient Pipeline
Consultation (2)
Sarah Jenkins
Initial Exam
Today 2:00 PM
Mike Ross
X-Ray Review
Tomorrow 10:00 AM
Active Care (4)
David Chen
Phase 1: Relief
Visit 3 of 12
Automated Appointment Reminders
Drastically reduce no-shows and keep your schedule full.
- Multi-Channel Alerts: Send reminders via SMS, email, or both.
- 24/7 Online Booking: Let patients book their own adjustments anytime.
- Recall Campaigns: Automatically remind patients when they are due for their next visit.
SMS Reminders
Yesterday 9:00 AM
Hi Sarah, this is a reminder for your adjustment with Dr. Smith tomorrow at 2:00 PM. Reply YES to confirm or call to reschedule.
YES
Great! We'll see you tomorrow at 2:00 PM. Please remember to drink plenty of water before your adjustment.
Unified Patient Inbox
Centralise all patient communications in one easy-to-use inbox.
- All Channels in One Place: Manage SMS, email, and web chat from a single dashboard.
- Missed Call Text-Back: Never miss a new patient. Automatically text back missed calls.
- Team Collaboration: Assign conversations to specific staff members for follow-up.
Unified Inbox
3 Unread
SJ
Sarah Jenkins
SMS • 2m ago
MR
Mike Ross
Web Chat • 1h ago
Hi, I'm running about 5 minutes late for my 2pm appointment!
No problem Sarah, thanks for letting us know. Drive safe!
Type a message...
Automated 5-Star Reviews
Build trust and attract new patients on autopilot.
- Smart Timing: Automatically request reviews via SMS after a successful adjustment.
- Reputation Management: Monitor and respond to Google reviews directly from OmniSAM.
- Boost Local SEO: More 5-star reviews means higher rankings in local search results.
Reputation Dashboard
4.9
Average Rating
142
+12 this month
Total Reviews
Recent Reviews
Emma T.
Dr. Smith is amazing! After just 3 adjustments my lower back pain is completely gone. Highly recommend this clinic.
Reactivation & Wellness Programmes
Keep your schedule full with automated campaigns for past patients.
- Targeted Email Newsletters: Share health tips, stretches, and clinic updates easily.
- Lapsed Patient Reactivation: Automatically reach out to patients who haven't visited in 6+ months.
- Birthday & Anniversary Offers: Build loyalty with automated celebratory messages and offers.
Reactivation Campaign
Active
Trigger: 6 Months Since Last Visit
Send SMS
"Time for a tune-up..."
Wait 2 Days
Send Email
Include booking link
Ready to modernise your business?
Join the growing number of Australian businesses that use OmniSAM to streamline operations and grow.

