Built for Australian Caterers & Event Planners
Catering CRM & Event Software
Manage event pipelines, send digital proposals, track dietary requirements, and automate follow-ups. Stop drowning in emails and start booking more events.

Secure, compliant, and efficient practice management
More Bookings
Faster response times
Trusted & Secure
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GoogleTrustpilot
CRM Software
Rating
Rating
Data
Protection
Protection
Custom Quoting & Proposals
Generate professional, dynamic proposals in minutes and close deals faster.
- Dynamic Menus: Create tailored menus based on guest count, budget, and season.
- Digital Signatures: Allow clients to approve quotes and sign catering contracts online.
- Deposit Collection: Secure dates instantly with integrated, automated payment links.
Corporate Gala Proposal
Draft
Client
TechCorp Australia
150 Guests
Total
$12,450
Canapés Package
4 selections, 2 hours
$3,200
Plated Mains
Alternate drop
$6,500
Waitstaff & Bar
8 staff, 5 hours
$2,750
Approve & Sign
Request Changes
Visual Event Pipeline
Track every event from inquiry to execution without missing a single detail.
- Visual Tracking: See the status of all upcoming events (Tasting, Deposit, Final Count) at a glance.
- Automated Reminders: Send automated timeline and menu confirmation emails to clients.
- Team Coordination: Keep your chefs and waitstaff aligned on upcoming event requirements.
Event Pipeline
Tasting (2)
Johnson Wedding
120 Guests
Tasting: Thu 2PM
Smith Anniversary
50 Guests
Needs Scheduling
Menu Confirmed (1)
TechCorp EOFY
Event: June 30
Awaiting Final Count
Unified Client Inbox
Centralize your communications with brides, corporate planners, and venues.
- All Channels in One: Manage emails, SMS, Instagram DMs, and web chat from a single inbox.
- Quick Replies: Use templates for common questions about pricing, availability, and menus.
- Missed Call Text-Back: Never lose a lead when you're busy in the kitchen or at an event.
SJ
Sarah Jenkins
Bride • Nov 12 Wedding
Hi! We have two guests who just told us they are strictly vegan. Can we update the menu for them?
Email • 10:42 AM
Hi Sarah! Not a problem at all. I've updated their mains to the Roasted Cauliflower Steak. I'll send the updated dietary summary shortly.
10:45 AM
Automated: Please review your final dietary summary here: link.com/dietary
SMS • 10:46 AM
Digital Dietary Forms
Gather and store allergy information securely before the big day.
- Automated Intake: Send forms automatically when an event reaches the 'Menu Finalization' stage.
- Secure Storage: Keep all guest dietary requirements organized and easily accessible for the kitchen.
- Mobile Friendly: Clients can easily fill out forms on their phone or tablet.
Guest Dietary Requirements
TechCorp EOFY Dinner
Gluten-Free
Dairy-Free
Nut Allergy
Vegan
Severe peanut allergy - requires epi-pen.
Submit Requirements
Automated 5-Star Reviews
Build your reputation on autopilot after a successful event.
- Post-Event Follow-up: Automatically request reviews the day after an event.
- Google & Facebook: Direct happy clients straight to your most important review profiles.
- Feedback Filtering: Catch private feedback before it becomes a public negative review.
Review Automation
Active
Trigger
Pipeline Stage: Event Completed
Wait 1 Day
Send SMS Request
"Hi [Name], thank you for letting us cater your event! If you enjoyed the food and service, we'd love a quick review: [Link]"
Corporate Rebooking Campaigns
Turn one-time events into recurring annual revenue.
- Holiday Promos: Send beautiful email campaigns for Christmas parties and corporate lunches.
- Anniversary Reminders: Set automated reminders to reach out 11 months after an annual corporate event.
- Seasonal Menus: Blast your database with your new seasonal offerings to drum up bookings.
Christmas Promo Campaign
Sending...
Audience
Tag: Corporate ClientPast 2 Years
Email 1: Early Bird
Sent to 342
Subject: Secure your date for the ultimate Christmas Party!
68%Open Rate
14%Click Rate
Wait 5 Days
SMS: Follow-up
Unopened
Ready to modernise your business?
Join the growing number of Australian businesses that use OmniSAM to streamline operations and grow.
