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    Built for Australian Caterers & Event Planners

    Catering CRM & Event Software

    Manage event pipelines, send digital proposals, track dietary requirements, and automate follow-ups. Stop drowning in emails and start booking more events.

    High-end catering team preparing beautiful hors d'oeuvres

    Secure, compliant, and efficient practice management

    More Bookings

    Faster response times

    Trusted & Secure

    G
    Google
    Trustpilot
    CRM Software
    Rating
    Data
    Protection
    Custom Quoting & Proposals

    Generate professional, dynamic proposals in minutes and close deals faster.

    • Dynamic Menus: Create tailored menus based on guest count, budget, and season.
    • Digital Signatures: Allow clients to approve quotes and sign catering contracts online.
    • Deposit Collection: Secure dates instantly with integrated, automated payment links.
    Corporate Gala Proposal
    Draft
    Client
    TechCorp Australia
    150 Guests
    Total
    $12,450
    Canapés Package
    4 selections, 2 hours
    $3,200
    Plated Mains
    Alternate drop
    $6,500
    Waitstaff & Bar
    8 staff, 5 hours
    $2,750
    Approve & Sign
    Request Changes
    Visual Event Pipeline

    Track every event from inquiry to execution without missing a single detail.

    • Visual Tracking: See the status of all upcoming events (Tasting, Deposit, Final Count) at a glance.
    • Automated Reminders: Send automated timeline and menu confirmation emails to clients.
    • Team Coordination: Keep your chefs and waitstaff aligned on upcoming event requirements.
    Event Pipeline
    Tasting (2)
    Johnson Wedding
    120 Guests
    Tasting: Thu 2PM
    Smith Anniversary
    50 Guests
    Needs Scheduling
    Menu Confirmed (1)
    TechCorp EOFY
    Event: June 30
    Awaiting Final Count
    Unified Client Inbox

    Centralize your communications with brides, corporate planners, and venues.

    • All Channels in One: Manage emails, SMS, Instagram DMs, and web chat from a single inbox.
    • Quick Replies: Use templates for common questions about pricing, availability, and menus.
    • Missed Call Text-Back: Never lose a lead when you're busy in the kitchen or at an event.
    SJ
    Sarah Jenkins
    Bride • Nov 12 Wedding
    Hi! We have two guests who just told us they are strictly vegan. Can we update the menu for them?
    Email • 10:42 AM
    Hi Sarah! Not a problem at all. I've updated their mains to the Roasted Cauliflower Steak. I'll send the updated dietary summary shortly.
    10:45 AM
    Automated: Please review your final dietary summary here: link.com/dietary
    SMS • 10:46 AM
    Digital Dietary Forms

    Gather and store allergy information securely before the big day.

    • Automated Intake: Send forms automatically when an event reaches the 'Menu Finalization' stage.
    • Secure Storage: Keep all guest dietary requirements organized and easily accessible for the kitchen.
    • Mobile Friendly: Clients can easily fill out forms on their phone or tablet.
    Guest Dietary Requirements
    TechCorp EOFY Dinner
    Gluten-Free
    Dairy-Free
    Nut Allergy
    Vegan
    Severe peanut allergy - requires epi-pen.
    Submit Requirements
    Automated 5-Star Reviews

    Build your reputation on autopilot after a successful event.

    • Post-Event Follow-up: Automatically request reviews the day after an event.
    • Google & Facebook: Direct happy clients straight to your most important review profiles.
    • Feedback Filtering: Catch private feedback before it becomes a public negative review.
    Review Automation
    Active
    Trigger
    Pipeline Stage: Event Completed
    Wait 1 Day
    Send SMS Request
    "Hi [Name], thank you for letting us cater your event! If you enjoyed the food and service, we'd love a quick review: [Link]"
    Corporate Rebooking Campaigns

    Turn one-time events into recurring annual revenue.

    • Holiday Promos: Send beautiful email campaigns for Christmas parties and corporate lunches.
    • Anniversary Reminders: Set automated reminders to reach out 11 months after an annual corporate event.
    • Seasonal Menus: Blast your database with your new seasonal offerings to drum up bookings.
    Christmas Promo Campaign
    Sending...
    Audience
    Tag: Corporate ClientPast 2 Years
    Email 1: Early Bird
    Sent to 342
    Subject: Secure your date for the ultimate Christmas Party!
    68%Open Rate
    14%Click Rate
    Wait 5 Days
    SMS: Follow-up
    Unopened

    Ready to modernise your business?

    Join the growing number of Australian businesses that use OmniSAM to streamline operations and grow.