Keep bays full and customers returning automatically.

OmniSAM is the ultimate engine for your auto repair business. Automate service reminders, send digital quotes via SMS, and collect 5-star reviews without lifting a wrench.

Never miss a service interval again.

• Automated SMS Reminders: Cut through the noise with 98% open rates on text messages for 6-month services.
• Rego Expiry Tracking: Trigger campaigns 30 days before registration is due for inspections.
• Lost Customer Reactivation: Automatically reach out to customers who haven't visited in over a year.

Get repairs approved in minutes via SMS.

• Digital Estimates: Send beautiful, easy-to-read quotes with photos of the required repairs.
• One-Tap Approvals: Customers can approve work instantly from their smartphone.
• Text-to-Pay: Send a secure payment link via SMS when the car is ready for pickup.

Keep your workshop running at full capacity.

• Visual Bay Calendar: See exactly which cars are in which bays and identify gaps in your schedule.
• Drag & Drop Scheduling: Easily move appointments around when jobs take longer than expected.
• Technician Assignment: Assign specific jobs to your mechanics based on their expertise.

Track every vehicle from drop-off to pickup.

• Visual Job Tracking: Know exactly where every car sits in the repair process at a glance.
• Automated Customer Updates: Trigger an SMS to the customer automatically when their car moves to 'Ready'.
• Parts Ordering Status: Track which jobs are delayed waiting for parts deliveries.

Manage all customer communications in one place.

• Centralised Messaging: Reply to SMS, emails, web chats, and social DMs from one dashboard.
• Missed Call Text-Back: If you're under a car and miss a call, OmniSAM instantly texts them back.
• Team Collaboration: Assign conversations to your front desk or specific technicians.

Dominate local search with 5-star reviews.

• Automated Review Requests: Send a review request via SMS the moment a customer pays their invoice.
• Review Filtering: Direct happy customers to Google, and catch unhappy customers privately.
• Reply from One Place: Monitor and reply to Google and Facebook reviews directly from the app.