Gallery Management & CRM

Track inventory, manage VIP collector lists, and promote exhibitions with sophisticated marketing automations.

Build deeper relationships with art buyers.

• Detailed Profiles: Track acquisition history, aesthetic preferences, and budget limits for every collector.
• VIP Segmentation: Tag and categorize your top collectors to send exclusive early access to new collections.
• Automated Follow-ups: Set reminders to check in with collectors on purchase anniversaries or when a new piece matches their taste.

Drive attendance to your shows and opening nights.

• Multi-Channel Campaigns: Send beautifully designed email invitations and automated SMS reminders before the opening.
• RSVP Tracking: Manage guest lists, plus-ones, and opening night attendance via automated digital forms.
• Digital Catalogues: Distribute preview catalogues securely to your VIP list before the doors even open.

Never lose track of a potential acquisition.

• Sales Pipeline: Track pieces visually as they move from 'On Hold' to 'On Trial' to 'Pending Payment'.
• Automated Nurturing: Trigger follow-up emails automatically when a piece has been on trial for 7 days.
• Consignment Tracking: Keep artists informed with automated updates when their pieces sell.

Streamline the payment and certification process.

• Secure Payments: Generate professional invoices and secure deposits instantly via Stripe or PayPal.
• Digital Certificates: Automatically generate and send digital certificates of authenticity upon final payment.
• Payment Plans: Set up automated recurring billing for collectors buying pieces on installment plans.

Capture leads from Instagram, Facebook, and your website.

• All Messages in One Place: Reply to Instagram DMs about a painting, Facebook messages, emails, and SMS from one screen.
• Auto-Replies: Instantly reply to common questions about opening hours or exhibition dates automatically.
• Team Collaboration: Assign enquiries to specific gallery assistants and track response times.

Build a prestigious online reputation for your gallery.

• Post-Purchase Requests: Automatically send a review request via SMS or email a week after a successful acquisition.
• Review Management: Monitor and respond to Google and Facebook reviews directly from your OmniSAM dashboard.
• Boost Local SEO: Rank higher on Google Maps when collectors search for 'art galleries near me'.